Returns & Exchanges

Due to the perishable nature of our food products, we do not accept returns; however, if your order is damaged or unsatisfactory, we are committed to making it right through a refund or replacement.

1

Contact Support

Reach out to our customer support team within 30 days of your purchase with your order number and details regarding the issue.

2

Provide Documentation

If your order arrived damaged or incorrect, please include photos of the packaging and product labels to help us expedite your request.

3

Review Process

Our team will review your claim within 2-3 business days to determine if it is eligible for a refund or a reshipment based on our quality standards.

4

Resolution

Once approved, a credit will be applied to your original payment method or a replacement shipment will be dispatched at no additional cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing